[Resolved]  Epson India — [protected]( complaint no)Service executive irresponsible work

This is regarding complaint number [protected]. I gave complaint on priority basis. The service executive called me and told she will send service engineer.

But what she has done is falsely updated in system saying will get my printer to service centre and closed the complaint. I am at a loss of 1 lakh rupees because of her irresponsibility.

What a irresponsible person she is. I am waiting in home thinking service engineer will come.

Again when I called customer care centre they told this story. I had lot of important work to be done all are pending because of her negligence. Please take necessary action against that person. It should not be repeated to anyone.
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Aug 12, 2021
Complaint marked as Resolved 
Epson India customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2020
Epson India Customer Care's response
Hi Prakash, sorry to hear about that. We wish to inform you that your service request is marked as completed on the 12th of October. We request you to please let us if the issues have yet to be resolved.
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