Epson India — I purchased printer L1800 Epson online store but not dispatch my printer

Website:

epsonshop.co.in

I purchased L1800 printer you're online Wed site 🇮🇳
8-7-21 but i not received my printer till now when i mail company support
the tell me your product dispatch date is finally 25th July 2021 but
no massage or email me When i asked him what is the reason for dealy
no answer he told me your printer Dispatch now on 22nd august
again i asked him why ?
no answer