Epson India — Mis behaviour

I BOUGHT A EPSON PRINTER BEARING THE MODEL NO-TMU 220 and Sl No- VGXK046962.I CALLED UP HITECH LANDLINE[protected] WHO IS EPSONS AUTHORIZED CENTRE FOR KOLKATA AND TOLD THEM FOR INSTALLATION AND CLEARLY MENTIONED THAT BEFORE GOING THEY MUST CALL UP BEFORE GOING SINCE SOMEONE IS AVAILABLE.THE LADY WHO COORDINATED THE THING BEHAVED LIKE EPSON IS DOING A FAVOUR TO ME.I WAS VERY MUCH SUPRISED BY THE WIRDS SHE TOLD.SHE TOLD IN ABUSIVE LANGUAGE TO MY WIFE THAT IT IS NOT THERE LOOK OUT WHETHER IT IS INSTALLED.BUT YOUR SERVICE PERSON BEHAVIOUR WAS GOOD.THIS IS TOTALY NOT ACCEBTABLE .I THINK EPSON WILL LOOK UPON THIS MATTER AND I WANT AN APOLOGY FROM THAT CUSTOMER CARE GIRL.I WILL GO TO EXTREME FOR THIS MATTER.THANKS AND REGDS SANDIP MITRA.