Epson India — Service centers are not providing home service even in the warranty period

Epson India — Service centers are not providing home service even in the warranty period

H Harish 231

I bought Epson printer in 6 March 2020.. SERIAL NO- X5EP154996 My printer is not working I called in Epsoin India. My COMPLAINT NO - [protected] Then I got a call from Bilaspur Chhattisgarh epson service centre...We are saying that your home Can't come to give service.. While Epson rule that free home services in whole india are provided during the warranty period. Was this information helpful? No (0) Yes (0)
Epson India customer support has been notified about the posted complaint.
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Epson India Customer Care

from Ahmedabad, Gujarat

Verified Support

Hi Harish, we request you to please share a screenshot of your complaint number, as customer complaints hides the number for protection. We will get in touch with you soon.

Reply

Harish 231's [Complaint's author] reply, Oct 14, 2020

From the customer care, I have been told the complaint number in the call

And I have not received any mail or text msg of the Complaint number from Customer Care

Therefore, I am sending you the Complaint Number through call by clicking it from the camera

H

Harish 231

Printer Seriol no- X5EP154996

Reply

H

Harish 231

From the customer care, I have been told the complaint number in the call

And I have not received any mail or text msg of the Complaint number from Customer Care

Therefore, I am sending you the Complaint Number through call by clicking it from the cemra

Reply

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