It's already the third or fourth time I buy from Esprit online, but definitely the last. Every time I pay delivery to my house. However, the delivery company chosen by Esprit, DHL, does not deliver to my home, but to a delivery point. The first times I complained and Esprit replied that I should complain to DHL, who said they couldn't find me at home. Lie, never tried to deliver at home. DHL's choice is not mine, and therefore Espirit, who contract them for delivery, has to take responsibility. Every time I need to go to the delivery point, far from my house. This time, I had no way to go and the goods returned. And even today, months later, despite sending several emails demanding it, I still haven't received the refund. Absurd.
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