Essaar Travels — Driver misbehaved and verbally abused the customer

My seat was untidy and there were some used bottles in my seat. I asked the helper/ driver to take out the garbage but he declined to do so. He was verbally abusing my co passenger (female) for chewing gum. Then after some heated argument he declined us to depart in our departure station and made us to depart 7km away from our destination. After that he shouted on us using unparliamentary words in the road and went off. He also tried to shout and raised his hand against my co-passenger female. I tried to reach ESSAR customer service several times but they didn’t lift the call. I kindly request you to take action against ESSAR and the driver.