Essar Petrol Pump — not giving free services like air, water

Address:

JP Petroleum, Sargasan, Gandhinagar

J. P. Petroleum sargasan gandhinagar newly opened petrol pump is literally cheating the customers, at the time of filling the petrol when asked they say that yes the air pump is working and once you fill it up then they say that the compressor is not working etc. Likewise for water they say that due to corona they are not keeping the water,
Their staff especially the person who sits inside the cabin openly told his staff in front of me that let them write whatever they want to and we will see to it, nothing is going to happen!

Is this kind of attitude and customer services you all intend to give to your customers?