Essar Steel — Your roof sheets/Patra

Dear Sir,

I purchased your roof top sheets/patra for covering my house (1800 sq ft area) at Patpanhale, Tq-Guhagar, Dist-Ratnagiri in January, 2019.

After installing the sheets we are getting banginging sound right from morning to late evening which disturbs my old parents and children. How come this could happen when other company sheets do not make auch sounds. It means the quality is poor.

You have also not provided proper top covering (Kona) due to which there is a gap between patra and kona, which enables the rat, mouse, squirrel and snakes to enter the house.

I brought my parents to Navi Mumbai during corona epidemic and after visiting the house after 8 months we found that mouse had spoiled all furniture and beds.

When a company like you make such products are you not taking any feedback?

Why I should not file a compensation case for poor quality and installing cost against you?

(Shivaji More)
Complainant
Panvel
Navi Mumbai