Etihad Airways — Debited my account twice for the same transaction

Address:	New Delhi, Delhi, 11001
Website:	www.etihad.com

I had booked air tickets for 3 people on 26th feb 2016 on Etihad website for Rs 130380/-(One lac Thirty Thousand three hundred and eighty only)

I had received tickets and invoices as well and money was debited from my ICICI bank account[protected]

However again Today Etihad has debited amount Of Rs 43460(Forty three thousand four hundred sixty only), and that too twice due to which my account had gone in negative.

i feel this is a technical error and please request to refund my money back into the account, .

Etihad has debited Rs 43460 and then Rs 7103.98.(without my authorization)

Please clarify the transaction and refund my money back into my debit account mentioned above.i don't except such error form such a reputed airlines

Thanks

Regards

Ashwani Kumar

[protected]
Hno: 1377 sector 4 urbn estate. gurgaon -122001(haryana)

-----Original Message-----
From: Etihad Airways
To: ashwkumar ; ashwkumar
Sent: Fri, Feb 26, 2016 9:07 pm
Subject: Electronic ticket receipt, April 21 Heathrow Airport, London, United Kingdom for MR LAHRI SINGH

Thank you for choosing to travel with Etihad Airways, the national airline of the United Arab Emirates.
Your e-ticket and travel reservation are attached to this email. Please note that a printout of your e-ticket (in English) will be required at the airport check-in. If you have selected to receive the e-ticket in a different language, access to the English version is available by clicking on the link below.
Book an extra legroom seat and stretch out in comfort with up to 16 inches more legroom. You can also purchase excess baggage at a 30% discount up to 24 hours prior to departure. For a range of other self-service options, such as modifying your travel dates, requesting meals and updating your contact details, visit manage my booking. Terms and Conditions apply.
From 14 September 2015, we have launched Fare Choices offering you the option to choose your ticket flexibility, baggage allowance, and many other benefits. You will receive a different set of benefits based on the fare you pay for. Find out more on your attached e-ticket receipt.
Click here to access your reservation on the web or a mobile device.
Booking Reference: SLTAPZ
Passenger(s): Ticket(s) #: Seat(s):
Mr Lahri Singh [protected]
08C, 51H, 51H, 08D
Mr Ram Singh Arya [protected]
08D, 51J, 51J, 08C
Mrs Meera Arya [protected]
08E, 51K, 51K, 08B

Date From To Flight Status


21 Apr 2016 Indira Gandhi Airport, New Delhi, India
09:30
TERMINAL 3 Abu Dhabi Airport, Abu Dhabi, United Arab Emirates
11:50
TERMINAL 1A EY 229 Confirmed
Economy

21 Apr 2016 Abu Dhabi Airport, Abu Dhabi, United Arab Emirates
13:45
TERMINAL 3 Heathrow Airport, London, United Kingdom
18:45
TERMINAL 4 EY 17 Confirmed
Economy

08 May 2016
- 09 May 2016 Heathrow Airport, London, United Kingdom
15:00
TERMINAL 4 Abu Dhabi Airport, Abu Dhabi, United Arab Emirates
01:20
TERMINAL 3 EY 20 Confirmed
Economy

09 May 2016 Abu Dhabi Airport, Abu Dhabi, United Arab Emirates
02:55
TERMINAL 1A Indira Gandhi Airport, New Delhi, India
08:10
TERMINAL 3 EY 228 Confirmed
Economy


Special Request Confirmation Status Passenger
HINDU MEAL - REQUESTED MR LAHRI SINGH
HINDU MEAL - REQUESTED MR LAHRI SINGH
HINDU MEAL - REQUESTED MR LAHRI SINGH
HINDU MEAL - REQUESTED MR LAHRI SINGH
HINDU MEAL - REQUESTED MR RAM SINGH ARYA
HINDU MEAL - REQUESTED MR RAM SINGH ARYA
HINDU MEAL - REQUESTED MR RAM SINGH ARYA
HINDU MEAL - REQUESTED MR RAM SINGH ARYA
HINDU MEAL - REQUESTED MRS MEERA ARYA
HINDU MEAL - REQUESTED MRS MEERA ARYA
HINDU MEAL - REQUESTED MRS MEERA ARYA
HINDU MEAL - REQUESTED MRS MEERA ARYA
Etihad Airways does not require guests to reconfirm their flights. We recommend to check-in online, available from 30 to 2 hours prior to departure. To know more about your applicable baggage allowance, refer to your attached ticket receipt or to baggage information.
We offer a range of visa services to the UAE. For further information about all our products and services, visit etihad.com.
Your privacy is important to us. Read more about our privacy policy and our general terms and conditions.
*This is an automated message, please do not reply to this email*

Etihad Airways
The national airline of the United Arab Emirates