Eveready Industries India — led bulb 12w under warranty is faulty

Address:Kollam, Kerala, 691002
Website:www.evereadyindia.com

I had purchased 2 nos of 12w led bulbs via flipkart order id
Od[protected] and got delivered on 24.11.2015. The warranty is for 24 months. Now one of the bulb is not glowing.

On 29.8.17, i had lodged a complaint at the website http://www.evereadyindia.com/contact/get-in-touch.aspx. but no docket number provided.

Since it is under warranty period please do the needful to replace the same
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Eveready Industries India customer support has been notified about the posted complaint.
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Following customer care since 10th Oct 2017 for water geyser installation. Still now job not done. Service request number is C[protected].
I baught an eveready led 900 lumen bulb last day from amazon. today when i opened it it was not working so i need to replace or refund for this. This led is 9 W and 6500 K. so plz reply me soon.

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    Eveready Industries India Phone
    +91 33 2288 3950 [Regd. Office]
    +91 33 2486 4961 [Corp. Office]
    Eveready Industries India Address
    2, Rainey Park, Kolkata, West Bengal, India - 700019
    View all Eveready Industries India contact information