[Resolved]  Evershine Holidays Pvt Ltd — Membership cancellation promised but not allowed

Address:	B-705, Plot No. A-40, Ithum Tower, sector 62, Noida, UP 201301
Website:	www.clubevershine.com

My name is Ajay kumar and I visited Mussoorie on 27th Oct'21. During my visit I came across a guy who took me to thier office situated by the road side where their representative Shivani explained the details of holiday package concept being offered by company Evershine Holidays Pvt Ltd.
She explained me details about these packages like which hotels and properties are covered, number of night and days can be taken for vacation each year and other things included/excluded.
After that Mr Kunal (Branch manager) took over the presentstion part to explain the cost of package and he told me that there are two packages, one of 84, 400 rs which was 5 yr plan and offers a total 30 days of stay in any of the listed properties and other one was of 1, 45, 000 rs for 10 yr with 70 days of stay.
But I was not convinced to buy any of these plans and then he gave me another plan of 43000 rs for 3 yrs with 21 days of stay. Still I was not convinced to buy this plan too but then he kept insisting me to try this and gave me option to pay only 1 rupee to create a completely cost free 18 months EMI of 2388 rs appx. I agree this time just because he told me that I still have the option to cancel the membership anytime even before I pay any EMIs and then I agreed to do a simple 1 rs transaction using my debit card, but he created a debit card EMI loan of 43K with that 1 rs transaction without making it clear to me and smartly scheduled it on 1st Nov as they knew that I am leaving to Delhi on 31st Oct.

Upon receiving bank message on 1st nov I got to know that they cheated and created the DC EMI loan. Since then I have contacted Namrata, Raj and Kunal numerous times but they are not cancelling the membership and does not seems to have intensions of refund.

They are cheating people because firstly they are promising cancellation anytime which they deny later, and creating EMI loan without letting the cardholder know the truth and without getting their permission as well.

Please help me to get the membership cancelled as I am not interested to avail the services at all and as they promised me the cancellation can be opted anytime.