Evok — Leather sofa

I purchased one leather sofa in oct 2020, within one year the leather het started peeling. I informed them and the communication over Phone is going on. In the meantime expired the warranty period. Again I contacted they said it will cost rs
35000/- for repair
They used very good quality leather. Of they used good one how this happened within one year i contacted again and they informed me call back after discussion. Now 20 days o er neither they contacted me or attendingu phone. An early action required