Ex-Servicemen Contributory Health Scheme [Echs] — bad behavior of doctor

Sir, i no.4061119y ex havildar khushal singh visited my polyclinic echs in shahdara mansarover park (Mandoli road) on 27/12/2019. Because my wife was having pain in her shoulders. The doctor inside the polyclinic misbehaved with us and said these intolerable words
(1) chakkar kese lagate hai apko pata nahi hai.. Chakkar to mai lagvaunga
(2) guard inhe bahar kijiye
(3) kal se inhe ander na aane diya jaye.
I visited to echs again to approach oic on 28/12/2019 but they didn't allow me to come inside
Please help us take some action against it

Thankyou
Khushal singh