Ex-Servicemen Contributory Health Scheme [Echs] — Not issuing ECHS card

Applied for echs card for wife of late ex cpo didar singh ghumman, indian navy, no. 67152a, in oct 2016 through echs office at patiala. The application number is 796359. The money for issue of card was deposited. Till date no response. Difficult to connect navy records at mumbai as they don't pick up the phone. Please get echs card issued at the earliest as the wife of ex-serviceman is admitted in hospital.