Exalt Consulting Placement Services [ECPS] — Refund of fees

Address:22, 1st Floor, NJ Chambers Opp to Ramada Hotel Near Shivajinagar Bus Stand Bangalore / Bengaluru Karnataka , 560042

I had enrolled basis their assurance that the fees will be refunded in case they are unable to place me. Post payment of the fees had signed their agreement (since fees was already paid) and on the trust that they would be able to find suitable openings for me.

Unfortunately, it was not so, it is a totally unprofessional and they didn't even try to understand my profile and scheduled interviews in a couple of company's irrelavant to my profile and also not mentioning much details about the role or the Company and with such short notice making it impossible to attend the interview.

Seeing this approach had requested for the refund of the fees as was assured to me. They came back stating that I need to wait for 3 months before they can process the refund. Post 3 months when I had approached them they started citing various clauses of the agreement and trying to avoid refunding the fees, they after few email interactions they have even stopped responding to my emails. Seems a fraud company
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Exalt Consulting Placement Services [ECPS] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sridhar,

We verified your details with the team and we have procured that your refund is cancelled and the same team has mailed you the details via courier to your postal address.

We request you to drop a mail to grievance team along with the details and proof, so team can re-verify your details and resolve your issue.
Sridhar Natarajan's [Complaint's author] reply, Dec 23, 2023
Reasons for cancellation of refund is not at all justifiable and giving excuses so that refund need not be given. A really unprofessional and a fraud company.

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    Exalt Consulting Placement Services [ECPS] Phone
    +91 80 4642 2201
    +91 80 4642 2200
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    Exalt Consulting Placement Services [ECPS] Address
    #22, 1st Floor, NJ chambers, Bangalore, Karnataka, India
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