Exide Industries — Battery not charge with ups apc

Address:

Shop no 133 bristol hotel sitenderpur gurgaon

We have registered the case but not provide the solution please look into this issue. I am using battery 20 year but this time not provide the support. My battery is under warranty below is the details.

Fe02-ep26-12n : 4uj[protected]
Fe02-ep42-12n : 4wj[protected]

Case id: nhaiu[protected], and nhaiu[protected]

We have called to praveen and jitendra jain but not provide the any solution.