Exide Industries — No supply from EXIDE CARE- Chennai Mugappair West

Dear Service Provider,

To day i visited EXIDE CARE center @2pm M/S HAPPY SERVICE @ Mugappair West, Chennai (EXIDE CARE contact number [protected]) to purchase new battery for my yamaha scooter ..i was traveling from 5 kms distance to this location for this purchase, this EXIDE CARE made me to wait more than one hour saying to wait for 5 minute ..but there was one old person keep on cheating me asking to wait for 5 minute ...i spent almost one and half hour as there is no nearest EXIDE CARE...

Is this the way the EXIDE team cares about customers having breakdown vehicles???

While I asked for customer field staff contact to register a complaint this EXIDE CARE OWNER replied you may proceed to complain to any channel in EXIDE and they do not care about such complaints.

If any customer reaches for a battery purchase at EXIDE CARE and the above-mentioned attitude of non response is better, I suggest rename your dealer as "EXIDE NOT TO CARE " instead of "EXIDE CARE"...

My intention to highlight here is that you do not have any right to ask me to wait for one and half hours to purchase a simple battery for a two wheeler breakdown scooter. on this your team forced me to purchase other brand battery to recover my breakdown scooter.

you may call me for any further query.

best regards,
K Gopalakrishnan
[protected]@gmail.com
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    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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