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Hi,
as per new guidelines you cant charge your handling fees and convenience fees in case of non refundable tickets.dont give refund but atleast dont cheat customer.friends dont book ezeego as there sales service and handling fees are more.
as per new guidelines you cant charge your handling fees and convenience fees in case of non refundable tickets.dont give refund but atleast dont cheat customer.friends dont book ezeego as there sales service and handling fees are more.
Sir after many time call you are not replying regarding refund of amarnath tour canceled due to violance air line was also canceled flight of going and back j&k goverment also announced refundof helicopter and above all while booking you have told tour is insured but noe you are not giving answer we dont want go to customer forum
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+91 98 6756 5900 (Customer Care)
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Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
Greetings from ezeego1!
Further to your blog posted, please be informed that the offer taken by you is Freecharge and as per Freecharge offer terms and conditions, discount amount will be reversed in case of cancellation. Post adjusting the discount, rest amount will be refunded. However, in your case we have already given you an instant discount of INR 600/- on 08th Jun'16 against bookings (EZR[protected]/A and EZR[protected]/A). We regret to inform you that there will be nil refund against your bookings (EZR[protected]/A and EZR[protected]/A). Also, we would not be able to waive off the handling fee and Convenience fee.
Thank you for choosing ezeego1 as your travel partner.
Yours Sincerely,
Team ezeego1!