[Resolved]  Ezeego One Travels & Tours — not satisfied

Address:	Mumbai City, Maharashtra, 400053
Website:	ezeego1

Hi...I recently visited Andaman and Nicobar island through Ezeego as compratively they were giving the package for 6 nights/7 days at a lesser cost.Though i was single female traveller i spoke to thier representative to give me a best deal since i was travelling alone with good hotels with safety and security.As they promised they mentioned in itenary they will provide hotels with either same or better category.I reached Port blair early in the mornings where there was a driver through Ezeego waiting for e at the airport.Since it was a group tour of 7 people, i got to know i was alone given a seperate hotel to stay .This Hotel Mainak in Portblair away from airport was located at a distance away in a shady dull area.I was then surprised that i was alone given such a hotel where the room was in a bad condition, Looked like a not even a 1 star hotel.I had to literally request them to give me a better room cause the toilet was stinky as well.After a request the guy after half n hr changed my room which was not better either.I was more pissed as there was no wifi available in the room, so everytime i had to come in the lobby to connect through wifi.Breakfast was okish.I then after a little nap and freshenup was taken to visit 2 museums in port blair which were a total waste of time, as the itenary mentioned that they would take us to Ross island they cancelled it for the last day even we cudnt visit rajiv gandhi sports complex.Corbyns cove beach was heavily rushed with people cause of beach festival where it became very too noisy and stuffy, Late in the evening they took us to the light and sound show of cellular jail which was really good.But better to carry mosquito repellant as they are blood suckers.we then proceeded back to our hotels for dinner as we had next day rush to niel island early morning cause of a scheduled ferry time.We were shipped by Mac Cruise from port blair to Niel island which took around 3 hrs.Worst cruise and i must mention that not to travel by it 3 hrs were accompanied with symptoms like vertigo, Nausea, vomiting, Half of the passengers were fainting and vomiting as this ship was made of fibre and was very stuffy.Even the toilets were stinking.3 hrs was a bad expereince as i waited eagerly to reach Niel island.After that bogus cruising we were then taken to Holiday Inn resort which was placed near the beach.Its a small island where you can self drive two wheeler for rs 500 per day or bicycle rs 200 per day with deposit of 1500rs to roam around.But be cautious of very narrow and slippery lanes cause i slipped myself into the other side while driving two wheelerand hurt myself.After that i didnt think of driving ny wheelerWe were then taken to radhanagar beach where we could swim and watch the sunset.Its a clean and green beach where you can chill and sunbathI had my lunch in the nearbuy Mallick restuarant where they served huge Lovestar at cost of rs700/- .I had that and it was really cooked v well in thier style curry with chapati.Later the night stay was cozy at holiday inn as we were tired we had early dinner and slept cause again we had a cruise the next day early morning for Havelock island.We were then shipped by Ocean green Cruise which was comparatively much better and 2 hrs nearby to reach from niel to havelock island.After that we were departed for our hotel which was distance away from the main market at beach no 5 Hotel Island and blue..Dis hotel was also near the beach and was build like small huts.It was okish resort.We settled ourselves freshenedup and we were given the whole day for liesure.I then went to the local market where the rickshaw would take from my hotel to market rs 100 which was v surprising and they were not even ready to bargain a lil.I walked around 3kms as i was irked with the way they were charging.The market is okish as the shop people also asking high rates for every item, Only the items like shells, jewellary, costumes were loittle cheaper at the beaches.But still they were minting money withought bargaining.This hotel too didnt have wifi facility.We were from 3 days in all hotels without wifi which was surprising as the local market restaurants were providing wifi.Later in the evening we went to the beach attached to our hotel for relaxation and swim, where i could sit at peace.At night i returned back to my hotel took a shower.The biggest problem is maintainance of this hotel .The water will be cold ans suddenly it will throw steamingly hot water in this process i even burnt my hand and was in pain, The housekeepi g only had a Sorry word for it.Before sleeping i checked the bed and cushions.When i pushed my cushions a little away i saw a big spider a palm size behind i was shocked .I straifgtway went to the reception and complained but they were again sorry and killed the insect.I slept keeping the lights on in scare of seeing more insects and reptiles in my room, We were then next day after a good dinner and breakfast made by Mr Sooraj left for Elephant Beach by ferry which was really very scenic and interesteing.Every ride sea activity cost rs600/ we had a complimentary snorkelling of rs 600/but the equipment would cost rs 200 extra.If we had to go in a group we would have to pay 500 extra per person, Everything from sea activities to buying was expensive as they were ver commercial.Fruit plate of 4 fruits cost rs 100.I almost had to spend a lot of cash to fulfil my desire for sea activities.Scuba diving and Under sea walk for just 15 mins was 3500rs which i had to compromise upon.After we clicked pictures at the beach which were crystal clear but it was again too much populated.We were again taken back by ferry to our venue.After that we did radhanagar beach before that i went for lunch at Squid seafood restaurant which is famous in serving different types of fish crabs lovestar squid etc, i ordered squid chilly fry rs320 and black gropper fish fry 500rs.I must say the food is very yummy though the ambience is bad.Crabs start around rs500 to rs 4000.but all the seafood is very fresh and cooked nicely i liked this restaurant food is too good.After our stay at havelock for 2 days we checked out and left for port blair via Ocean green cruise which was good and comfortable.We could even stand out and click pictures while cruising they also plated Dj where all o[censored]s had a gala time dancing.3 hrs after we reached back port blair we came to know that Ross island was cancelled cause of bad weather which upset us cause this they should have done when we had arrived at port blair.We also had a little tiff with them regarding this but it was in vain, i called up Ezeego cause again i was put into hotel mainak where i was alone which made me irritated.After several requests they changed my hotel as if they were doing obligation on me.I also said i was not happy with thier service plus many things were not done as per itenary but they didnt care, I spoke to Pranali and she said its my botheration about i like thier services or not.i didnt like the way they spoke and while doing the arrabgements they would be sweet talkers.Ezeego people said that our itenary is cheaper so we wil get that kind of arrangement only which was not told to us before we made our bookings.i was upset with Ezeego as this was my first and last time visit.they paid no heed to even ask our feedback.We on the whole had v hectic time but i would recommend to go to other exotic beaches in world rather than andaman and nicobar islands...But Ezeego a Big NO.
Pleaserefund my money for which the activities not covered as per your itenary.