[Resolved] Ezone — 13-July-2014 payment; Cash Back not Received yet (07-Dec-2014) due to TID not registered with HDFC bank | |||
Hi, I purchased LED from EZone, Indirapuram, Ghaziabad (csdezone.[protected]@futureretail.in) on 13-July 2014, Amount Rs 31953/- (POS[protected] EZONE Ghaziabad POS; [protected]) Invoice[protected]. I visited multiple time Ezone from where i purchased but Ezone employee told me that due to TID issue we are unable to process your cash back and we have no details when it will be processed but i informed top management in commercial who is handling cash back related offers. Q.1- If this is future group who made mistake then why customer suffer? Q-2 Why should customer fallow up with ezone multiple times when this is ezone commit mistakes. Q. 3- Is this over commitment to increase business while cheating with customer? Q 4- If Ezone management identified issue then why can not provide credit note to purchase from BIGBAZAR ? Regards, neeraj.[protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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I sent email as you requested and waiting for your call on my cell.
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+91 92 2332 2999
8th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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This is Priya from Future Group. Please write to me at [protected]@futuregroup.in with your contact number. We will take this up with the concerned team and sort this out.
Regards,
Priya