Ezoneonline.in — Food processor - usha fp 2663

Address:Mumbai City, Maharashtra, 400103
Website:www.ezoneonline.com

The product has been purchased new on November 3rd, 2016. After opening the product at home from its packaging, we noticed a big crack in the process bowl. We have ever since then been following up with Ezone and all they say is we dont have a new product in that model across all our stores and you can check back in 2 weeks. Its been really frustrating following up with them till date to absolutely no avail of the bowl replacement.

Hoping for a quick solution, as this has already been long.
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EzoneOnline.in customer support has been notified about the posted complaint.
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Dear Customer,

We apologize for the inconvenience caused. Kindly share your contact number and store details at [protected]@futuregroup.in so that I can take it up with the concerned team.

Regards,
Priya
Future Group
alwyncabral's [Complaint's author] reply, Feb 10, 2017
Hi. Pasting 2 replies which came in 3 days back from Ezone, but there still hasnt been a closure of this problem.

Naveen.

EzoneOnline Customer Care
Feb 7 (3 days ago)

to me
Dear Mr. Cabral,

Greetings for the day from ezoneonline.in

Apologize for the inconvenience caused

With reference to your concern, please be informed that we are in touch with our team. We shall keep you updated and shall respond to you within 2 working days.

Case ID - EZ31700065676.

Requesting your kind co-operation on the same.

CSD.EzoneGoregaon <[email protected]>
Feb 6 (4 days ago)

to me
Dear Sir,

Sorry for the Inconvenience

Stock not available at brand, that's why delay for (Process bowl) replacement.. Now stock available at brand & store receive stock before 20.02.2017. So process bowl replace before 20.02.2017

Ezone Malad
Malad Infinity Mall. My cell number is [protected].
I have bought a lenovo laptop from ezone @big bazar trivandrum on 21st january 2017.
It's AC Power adapter doesn't matches to the laptop i want it to be replaced
Dear Rahul,

Kindly share your contact number and store details at [email protected]. Our team shall connect with you.

Regards,
Priya
Future group

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