Ezoneonline.in — Pathetic service from ezone mani, square kolkata

Address:700048

Dear team,

I am writing this to inform you that your mani sqaure branch kolkata executives are very providing very pathetic customer service just to inform your kind attention as you can check i am a regular customer of your store everytime while purchasing goods they are not providing original bills i am getting manual bill only & your staffs committing to deliver gifts which was yet to receive from last one month one power bank of 5000mah is still pending everytime during calls to mr sourav who is a sales executive there is confirming that he is coming to deliver next day but refused to keep his promise based on gift benefits i had agreed to purchase the phone with your store mani square kolkata & also referred my friends as well where one of my friend also purchased the same but really ashamed service by the store & their staffs no management at all even several calls where made to sourav & store no's went unattended many times i will also escalate this to social media as well by giving fake promises to clients for additional gifts & not providing bills to customers. If required i can also provide the copy of the bills where it was mentioned that the store will provide the power bank 5000mah which is pending/due to deliver at my home.

Need urgent intervention on the same.

Regards
Abhishek lohia
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EzoneOnline.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Lohia,

I trust that our team got in touch with you and Ticket No- 4492 has resolved the matter.

We are considering this case as closed. Please do share your feedback and suggestions with us, it will help us serve you better!

Happy Shopping!
Priya
Future Group

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