Fab Hotels — Cancellation money not refunded

Address:122002
Website:www.fabhotels.com

Hi,

I booked a hotel room from Fab hotels(Electronic City) in Bangalore to attend the German Visa interview. Unfortunately I have to make changes to my booking. So they asked me to cancel the current booking and do a fresh booking. I did so but they didn't refund the money for the cancelled booking.
When I contacted their Customer service they have same answer for more than 10 times that" we will refund your money in 48 to 72 hours". They never gave the money back after a month also. As per their policy they have to refund in 7 to 8 working days.
Please take this as an urgency and take strong action as soon as possible or else we have to approach higher authorities.

Booking Confirmtion Number from FAB Hotels: WU6WLW
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I called again and I got the same answer from their customer service representative. Looks like they are not ready to refund my money.

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