Fab Hotels — Hygiene and health

Fab Hotels — Hygiene and health

A abilash abi from Bengaluru, Karnataka

Since last evening I am staying in sam residency which is located in coimbatore booking ID GX1ON1 as per booking instructions it is mentioned all amenities available with hot water and daily hygiene and staffs are cleaning the rooms on daily basis and sanitizing but nothing is available her the room is given uncleaned and food is not available.. during this pandemic situation we can understand the problem but not at the cost of our safety I cannot shift the place now hence need 50% waiver for my stay in my overall amount +1 photos Was this information helpful? No (0) Yes (1)

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FabHotels

from Gurugram, Haryana

Hi Abhilash! To hear such feedback is very disappointing and this is really not the impression which we want you to have with us. As checked, you had raised your complaint with FabHotels 24/7 Customer Support Team during your stay and Mr. Jeyaprakash had worked on your raised concern. As per our records, your raised concern was resolved by our employee during your stay itself and hence, no refund refund is applicable. Request you to treat this as an exception as we are tirelessly working on improving our service in order to ensure utmost guest satisfaction. Hope you give us another chance to serve you better! Stay Fab!

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