Fab Hotels — refund of money -booking id -[protected]

Address:	GURGAGON, 122002
Website:	www.fabhotels.com/cancellation-refunds-policy

Dear Sir/Madam,

I have booked a Hotel through Fab website and Payment was done by PAYTM, and my hotel was FABHOTEL GARDEN CREEK RESIDENCY . Day before my checkin I got call from Fab team that due to some issue they have changed the hotel and shifted to another Hotel .
When I reached the hotel on 16th, hotel was pathetic, unsafe and on very bad location . I have spoken to customer care they told me they are giving me another hotel . Again I have moved to another hotel this hotel was more pathetic than earlier
For your reference i am attaching image of hotel as well.

Sir I have called number of times and requested them to provide me safe hotel .But fab team is denying to give any solution .Even website has neither any email id and nor any concern department where I could speak and complain over there .
Therefore I request you sir to help me and settle my payment and stop this kind of Fraud from these companies .

Regards
Pallavi Raj
[protected]
Booking ID -[protected]