Fabhotels — Need Refund : I was cheated during my stay

Address:Fabhotel The Vibes Jaipur Rajasthan

Please see the details below:

This Fab Hotel the vibes Jaipur is a complete scam please don't go by the fake reviews and ratings on websites.
The so called owner of the place SK Rajpoot with phone number [protected] is a big time Fraud and a bloody goon.
We booked 2 Suit rooms with King size bed and made advance payment for it, on reaching the property their was only a small delux room and a suit with 2 single beds to which completely different and in worst condition, unclean beds no amenities as shown on website, infact there were cockroaches all around.
On making the payment I told them I will pay for a suit and a deluxe room, the so called Owner SK Rajpoot convinced me that they will shift us in the suit rooms as promised and asked to make full payment which I did.
He said don't worry I am calling the carpenter who will fix the bed to one and will also fix the non working TVs.
He asked for 15 mins.
But after almost 3 hours of his commitment, that was around 8:30 PM, we called him to confirm the status, to which the reply was completely shocking.
"TV kharab hai to mai kya karu it's a technical fault"
"Why will I call a carpenter"
"There is no room available I will not refund the amount jo karna hai karlo, talk to Fab Hotels"
Luckily we knew a very senior government officer posted in Jaipur. A single call by him took the arrogance out of the owner and he apologized and gave us the suite room. But he did not stop here and tried his dirty tricks even after that. He refused serving tea saying that we don't serve tea after 7 PM. Which is very shocking since their kitchen is operating till 10.30 PM then why tea can not be prepared at 8 PM !!! Also, i already told him that my parents are old and my mother is half paralyzed and he deliberately stopped the lift and she had to walk till 3rd floor.
These people are making double booking on a single room for 2 guest and make fake promises, their property is a real mess do not go by the online pictures.

At the end of the stay this cheat asked us to forward the mail from booking.com with its "Confirmation id and PIN" and then we came to know in the morning he rated him self a 10 from my name, how the hell he can do that?????

I added the review via website and I can see after sometime he removed it, I am a regular customer of booking.com and this is the first time I have experienced such a fraud. I want my complete amount refunded.
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    Fabhotel The Vibes Jaipur Rajasthan
    India
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