Fabpanda — The product has not been delivered even after a month

Address:New Delhi, Delhi

i ordered two dress on 04 feb 2015 from fabpanda. There was no further intimation by them as to when the product will be delivered. I have been calling them and sending mails ever since but there are no relies or any form of communication. I had paid for the dresses online and now my money is stuck with them and its over a month now.

Details are mentioned in email are :
Order ID: 41859
Date Added: 04/02/2015
Payment Method: Credit Card / Debit Card / Net Banking
Email: [protected]@yahoo.com
Telephone: [protected]
IP Address: 103.18.121.28
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CASH NOT RETURNED

I have ordered one watch worth Rs.3999 from fabpanda through debit card on 09/02/2015.Due to some cash problem i cancelled my order on 12/02/2015.But no response from fabpanda regarding the cancellation process.how can I get back my money

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