I've ordered a cargo pant from FACTION HUT, which they delivered the product via SHIPROCKET & EKART delivery partner. And I've done the payment via EKART delivery. The product is a old used dirty jeans which I received. The ekart delivery man said this wasn't their company products so they can't do anything. I've called the FACTION HUT helpline which was out of reach every time. I want my refund
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