[Resolved]  Fashion And You — No One responds back on Return orders

Address:

Bangalore, Karnataka

I received an order on 28th July. Now they have return policy to return within limited period of time. SO I sent the email same day when i received the order that I want to return it. No ONE responded. So again, I sent email. By Now I have sent 5 emails with pictures twice. Also, I spoke with them on phone. I told them I dont like the fit, so please take it back. Apparently the customer care lady wanted a PICTURE !! Because I told her i dont like the design as well. She said she wont initiate the return process until I send her a picture. Well, I have sent pictures too...I dont know what are they waiting for now. Horrible customer service !!