[Resolved]  Fashion And You — providing of Fake Product Ferrari black Deo

Address:New Delhi, Delhi

I ordered a Ferrari Black Deodrant (order no.3940415) on 6th June 2014 which was delivered to me on 11th June 2014. As soon as I received the courier, I opened it only to find the product not being genuine. The followings were the reasons: 1. The bottle has a dent in it right across the centre over SF sign. (Snapshot IMAG0089, IMAG0090 & IMAG0083 attached) 2. The Scuderia Ferrari (SF) sign is just a sticker clearly pasted on the bottle. (snapshot not possible) 3. The instructions written on the bottle were originally in silver but have turned bluish symbolising the bottle has fallen into some blue fluid. (Snapshot IMAG0091& IMAG0092 attached) 4. There is no outer covering or case of the bottle. There has to be a case of the deodrant which is not provided. 5. The cap of the bottle has some engravings which is difficult to capture in snap shot (snapshot IMAG0093 attached).
+5 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fashion And You
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    582
    Pending
    0
    Resolved
    193
    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information