[Resolved]  Fashion And You — Refund not received since more than 15 days

Address:Lucknow, Uttar Pradesh

This is regarding my online shopping at the FASHION AND YOU site. I ordered some products and everytime I made a purchase they cancelled it automatically deducting all my amount. Now I am mailing them since 13th Feb for my refund and not received even 1 reply from them. This really shows no matter how much these guys publicise themselves as standard online portal, from inside this site is actually the worst I have experienced. Whether it is the poor quality of their products, late deliveries or late refunds or their dont give a damn attitude towards customers when we mail or call them. Let me just tell you guys that without being customer focused you cannot succeed in the long run no matter how much you try to publicize yourself
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Fashion And You customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sakshi,

Greetings from fashionandyou.com !

We apologize for the inconvenience caused due to bad experience that you have faced with you. We would request you to please share your order details against which you are facing the issue, so that we may check and assist you in resolving the issue.

We once again apologize for the inconvenience caused and we look forward to serve you better in future.

We appreciate your patience and understanding in this regard.

For any further assistance you can call us at +[protected]:00AM till Midnight or email us at [protected]@fashionandyou.com

Best Regards,
Customer support team
www.Fashionandyou.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fashion And You
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    582
    Pending
    0
    Resolved
    193
    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information