Fashion Bonanza — One product missing. Another one product used/stained and wrong product

Address: Gaziabad
Website: Fashionbonanza.shopline.com

I've ordered combo pack of 2 cargo pants from Fashion Bonanza. I've received only one product that is also used/stained/untagged and different product.
Return policy is for 15 days but there is no option for return.
I can't make contact them. I've done multiple time email but no reply from them.

My order no 18004

Please help me to return and refund. And take action against this fraud site
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    Gaziabad
    India
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