Fashion Fly — I'm complaining about my wig return but no refund

Address:

110057

The pick up as been done since 16febrary but no email, nor sms to comfirm the return product so i don't know when the refund will be done even i try the customer care no. No feedback plz help me to get back money in my account. Right now i don't know what to do and how to fet back the money even not easy to return the product you must call again and again they are chaging the mobile no. For pick up