Fashnear Technologies Private Limited — Refund of a payment

I have placed an order in meesho and the payment was made to your account which is Fashnear private limited but the order wasn't successful and i paid the money through UPI.And when i applied for a refund it shows the payment mode was COD.Now i want a refund but can't reach out due to this issue
Reference number of the payment:[protected]
Payment was made on 7 October 2022
Time:8:14
Channel:Paytm
My name:Jasna Jabbar