Fbb — Poor customer care.. Or bad treatment to customers

Address:	226018
Website:	www.fbbindia.in

I went to buy some clothing to my wife today(01/04/16) at around 12.30 o'clock. we went on around the shop to find suitable wear.and we tried several clothes. and after some time a worker came to us and summoned us saying that manager (may be ) asking us to come . And he accused us for damaging a cloth while we fit on the clothes. he was shouting at us infront of everybody with hig voice.I am professianly A Engineer. and My wife is studying for a degree. We dont have any money problem to damage cloths deliberatly and we never ever do such a thing. And he treated us like a thieves. It is shame that such un-professionalism shown by your store managers (or who ever it is) its my wife who tried the kurtha type suit. and she said to me she didnt done any damage. that suit might hv been damaged by us while we try. We do not know. but he came to us after atleast 10 mins. he should have asked us politely have that happened by us or not. without asking us politely he blame us infront of every one. further it might has happened by the store worker...and she put the blame on us. how do you know it...We were shopping from FBB since long time ago and from here onwards we wont be shoping from it anymore.further we will tell abut this bad experience we faced today to all our friends. The kurta was only 399 but after that incident we went for some where else and we shoped more than 2000. not only that...we found out its not only FBB have good fassionable cloths but many other shops also there..any way thanks for showing us that. The store was FBB kaiserbagh ( CC-8, Anand Cineplex Building, Kaiserbagh Circle, Kaiserbagh, Cantonment Rd, Ghasyari Mandi, Aminabad, Lucknow, Uttar Pradesh 226018 )