Febdeal — not get our refund

I odered a drees of 750₹ from feb deal but they sended cheap saree i. E wrong product and even after filling the return refund form twice they are just sending the message that we will get our refund in ten working days in your paytm no.. First i filled the form on 14 sept and second on 26 sept. And today is 11october.
Kindly take any action so no one else will suffer like us and try that we can get our refund.
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Comments

I purchase new gown and received my product COD mode. Opened the order and shocked to see the old torn saree being delivered.

Tried calling the helpline toll free number but invalid number.
Tried the watsapp number given in the website for customer service and it is switched off all the times...

I ordered a semi stitched dress material which shown good fabric on website. When it was delivered the quality was pathetic worst quality product. Their is no such return & refund policy as off on there site no contact number plz dnt order anything from this site.
I bought a kurti from fab deal... But another product t deliver to me... Please return the item and give my money back...

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