Fedex — Huge delay in delivering your shipment without any commitment. Shipment tracking number:[protected]

My shipment from Delhi has reached the local delivery location in JP Nagar, Bangalore (which is hardly 5KMs from my home) on 06-Jun-2021. The delivery was expected on 07-Jun. Unfortunately, neither they tried to call me nor attempted delivery but updated their website as "Customer not available or Business closed" comment which really annoyed me. we are at home 24x7 during this covid lockdown situation and this company is lying for their mistake.
I have called them at least 6 times and every time, they say it will be delivered but till now (4PM on 10-Jun) they have not delivered. They updated scheduled delivery as 09-Jun and then changed it to 10-Jun and I am not sure how many more times they change it. It clearly shows their unprofessional behaviour.
I have lost all the enthu of receiving the product now and I don't know how I can be compensated for this?