[Resolved]  Fedex — Non Delivery of the Parcel[protected]

Website:

www.fedex.com/apps/fedextrack/?action=track&tracknumbers=784548874791

With reference to the mentioned AWB number, the parcel was arrived 'At local FedEx facility' on 09/11/2016 and the same was sent for delivery on 10/11/2016 and we have waited for the parcel without going for any other work and simply the delivery person had updated the status as "Customer not available" even we are at home. Again on the next day 11/11/2016 i have made a complaint to fedex with CTRL# [protected] regarding the issue and the same was raised at 12:00:21 PM on the same day. After that, again the parcel was sent for delivery at 1:46 pm on 11/11/2016 and again the delivery person had taken the feedback as we are not at home and it was updated at 5:35 pm on the same day. and today i made several calls to the fedex customer service and i have not received any response. Because of the fedex i have wasted the time and the effort for their inefficiency of the service by updating with the wrong details as we are not available even we are at home for the parcel.
I request the forum to kindly take necessary action on this issue as cheating the customers with wrong updates and for inefficiency of the service by fedex