Fedex — Very bad service; disgraceful

Address:	New Delhi, Delhi, 110059
Website:	www.fedex.com/Tracking/Detail?trackNum=655945027683

I am having a very bad experience with FedEx. Its related to Tracking No.[protected]. In the past 6 days i have spoken to 6 representatives and their answers are far from convincing. They say this address does not exist. Its ridiculous. All my couriers from Paytm, Amazon and Flipkart are being timely delivered on the same address. Irony is that the same address is on my passport!! I was wondering whether i was really dealing with FedEx which used to bore unmatched reputation in courier companies!! One representative says address is wrong, the other says its the festive season so bulk orders are given preference over. When i say lodge a complaint they say its already lodged on 29th Oct 2015. Everyday they said it will be delivered that very day!! The delivery boy has mentioned that "Customer not available or business closed". What a lie! They not even called once on the number provided for the delivery address. I even asked what is the nearest FedEx Hub from where i can collect. To which they reply its far away in some Industrial area and i cant go there. I have lost hope in my package. I never knew FedEx could be such frustrating. To hell with it.