Ferns N Petals — Broken gift & incomplete order

Address:	New Delhi, Delhi, 110003
Website:	www.fnp.com

I placed an order on[protected] with order no - (Or[protected] for perfect home personalized plaque regular (Photo with stand), but i was shocked to receive the photo without any stand which was delivered on[protected]. This is extreme carelessness on the part of fnp. I called them and explained the problem. It was the gift for mother's day[protected]. They said nothing can be done before[protected]. They spoiled my mother's day.
Today, i. E, on[protected], i have received the stand which was broken & is not fitting in the frame &it does not resemble with the stand shown in the gift wrapping page.
I am fed up with ferns n petals. They are cheats. I want a new frame with stand properly fitting in it. This is for sure that i will not make any order to them in future & would suggest everyone not to make any order to ferns n petals.

Sir, i request you to please take some very strict action against ferns n petals, so that they should learn a lesson & they should stop cheating people.

Regards,
Karan