[Resolved]  Ferns N Petals — Delay in delivery and reckless response

Address:Bangalore

I had ordered for two photo printed coffee mugs on 3rd Sept(order nos. 37267293 &[protected] with one day delivery i.e by 04.09.2022. But on 04.09.[protected]@3.51, I recieved mesage saying "delivery attempted'. This was idiotic update as i was at home for the whole day. And these items were urgently required for occasion on 05.09.2022, but it was not delivered. Still my orders are not delivered. Now they are saying" addres is incomplete and re-delivery is not possible. If they are not able to deliver items in time or even now, I need my money to be refunded with applicable interest on it. Very reckless people and not fit for online shopping.
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Oct 21, 2022
Complaint marked as Resolved 
Ferns N Petals customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2022
Ferns N Petals Customer Care's response
Dear Bheemappa Bandikeri,

We sincerely apologize for the trouble we have caused you and we are as unhappy as you are. We have your order number and we are going to make it right for you.

Flowerly yours,
Team Ferns N Petals
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    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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