Comments
completely agree ... there are hundreds of complain but, no response fron these fnp
10th Nov 2015, this is a current incident happened with me. FnP wrongly shipped the courier to wrong person. I am still taking a continues follow up from them but they are taking these things very easy. this is a first time that i ordered something from FnP. and in first time i got an experienced very bad.
This is totally a blunder and worse. and this is not acceptable. this is definite that will stretch this issue in consumer court at anyhow.
Its a BAD BAD & BAD experience to request for an order from FnP.
This is totally a blunder and worse. and this is not acceptable. this is definite that will stretch this issue in consumer court at anyhow.
Its a BAD BAD & BAD experience to request for an order from FnP.
yes.ferns and petals sucks...ordered a set of cupcakes earlier and they delivered completely stale ones . Ordered one picture mug for my fiance for valentines day but he hasnt received anything so far by the evening.customer care service also completely sucks and the link for tracking doesnot work.
We had something special to celebrate and tried to get a gift delivered for a relative. We used ferns and petals thinking it was a big company and the expense was well worth it if this overpriced gift was delivered on time. The delivery was supposed to be between 9am and 9pm and that did not happen. Also, customer service repeatedly lied to us assuring us that the delivery would be made. It was only after 9pm and upon calling customer service (for a third time) that we were told that possibly the courier could not find the address- which I find ridiculous given that the address is a well known building. By this time, we had to contact the recipient and spoil the surprise. As of now, we are told the delivery will be made tomorrow but I do not trust this. I wish they had been honest from the start. I do NOT recommend this service at all. Oh - and the customer service politely told me to track the package from the courier myself and that they were not responsible for courier deliveries!!
Till date I haven't received my product. they are not reliable at all.