Ferns N Petals — Poor delivery of order. Could not keep up the delivery date

Address:560035
Website:www.fnp.com

Hello,
My order number is 608409. I have ordered a gift to hyderabad on 02-Sep to get it delivered on 5-Sep. It's very special occasion. Even today 5-sep morning I got a message stating the order will be delivered to concern person at hyderabad in between 9 to 21:00 hrs. But I had a doubt and just called your customer support and they said that It is going to get delivered only on 6-Sep. I didn't get intimation on change of delivery date. If you don't deliver on right time then what is the use o[censored]sing your services. Even you are not bothered to intimate me. Is this the way you deliver things to customers???? this is very bad on your part. With lot of hope I was expecting to gift the concern person at hyderabad on a special occasion and you people have spoiled it. Can you give explanation about this soon.

Please shut your services if you could not deliver on mentioned date
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    +91 92 1242 2000
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    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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