The order was placed on 25th august 2015, a rakhi gift for my sister in bangalore.
The delivery date confirmed to me was 29/08/2015 - Raksha Bandhan. but there was no contact made by the concerned company, neither to me as the order placer nor the reciepent's number which they specifically ask for. it has been 1 week since the prescribed date and they did not contact none o[censored]s.
I called them to ask as to what there problem was and it was told to me that they tried to deliver through DTDC and they tried 7 times(without contacting anyone) and without the consent of either me or the recipient, they closed the order.
Now neither giving me the reimbursement or re-delivering to the address, they ask for Rs. 150 more to "TRY" and re-deliver it.
this has left me ashamed, saddened and cheated by the service they promise to be 100% customer satisfaction. Was this information helpful? | 
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