I had enrolled my son, sarthak taneja for 3 year classroom program at fiitjee gurgaon on 19-feb-2019.
We were given 2 choices for course fee and attached course fee plan was selected and agreed for weekend classroom program.
We were required to pay total fee of inr 401, 928 as per course fee plan.
Because of covid, fiitjee moved to online classes since beginning of class xi - since apr 20 onwards. However, the online methodology adopted by fiitjee completely found to be ineffective.
• there are frequent network issues and teachers are not able to connect with students under the constraints.
• there is no feedback for student performance from teacher.
• there is no parent / teacher session held since starting of class xi.
• there is no attendance log shared by fiitjee whether student regular / not regular
• fiitjee didn’t bother if phase books are collected by students while online classes continue.
I had visited fiitjee a month back and expressed my displeasure on the above and provided candid feedback. I spoke to fiitjee administration staff and explained the unprofessionalism of fiitjee and how it compares to other education providers.
I also spoke to subject teachers maths and chemistry teachers expressed my concerns. Both of them admitted over phone that due to covid, they are unable to provide justice to students.
As the situation is not improving & it is likely that fiitjee may not return to classroom session soon, i am not interested to continue with this 3 year classroom program for my son.
This is no longer classroom and education services provided are not satisfactory. I have asked refund of inr 169, 172 and now await response from fiitjee on the above.
Fiitjee is a reputed education service provider and i hope they understand the situation and process refund.
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They have even refused to refund fee for Class XII charges ( which they charged me incorrectly in advance) for my son in Class XI. Its a clear case of fraud.
See you in the court... I will not allow for cheating anymore.
PARENTS AND CHILDREN - IF YOU EXPECT YOUR CHILD TO BE WITHIN first 1000 students of India, then may consider FIITJEE else ITS A PURE WASTE OF TIME AND MONEY.