Ordered "Fire-Boltt Ring Pro (BSW029) Black" watch on 20th June 2022 from Fireboltt website, till date the same has not been received. Saw Fireboltt advertisement on Facebook, when I tap the advertisement it redirected to the Fireboltt website, chosen the item and proceed for payment. I have paid an amount of Rs. 3799.05 via Google Pay, below showing the payment details,
UPI transaction ID[protected]
Google transaction ID - CICAgODvw4TzLQ
Receiver's UPI ID - [protected]@yesbank
Sender's UPI ID - [protected]@oksbi
Even after the successful payment I didn't get any order confirmation or order id from Fireboltt.
Tried to contact Fireboltt customer service team many times to report the issue but no one even picking up the call. Also send several emails regarding the same, still no useful reply from their side. They are only generating tickets whenever I am sending emails to them. They have generated 3 tickets till date for the same complaint, but no use after generating the ticket no response.
So I request you to please provide a solution for the issue described above at the earliest. Also shared the sereenshot of the payment details for your reference.
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