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Firstcry.com — 2487391put6073779: complete item is not sent. return is also not processed for long time.

Address:411001
Website:www.firstcry.com

2487391put6073779: the product is delivered with delay. That too the leggings is missing. Raised a return request (No option from app; you have to use their website) with all details and pictures as requested. But still it is not processed. The status always says "under review". Simply my money is blocked for so many days. I think it is way to raise money without anything. They should return the money with interest.
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Comments

Please provide a demo about how to open and folding the baby stroller model no :BGST004.
my connact no [protected]
order no: 3566688PMX017A4933
PROCESS ID:W3566688PMX017A493
In voice date 27.08.16
Reply
Firstcry.com provide us good quality of product in time, i don't have any issue with it.
My main concern is there should be an option to cancel order in Browser or apps.
Like other online shopping site there a clear option available to cancel order. They should implement this also.
Reply

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