Firstcry.com — Bad product sold and not accepting returns

Manish Parshuramka

from Mumbai, Maharashtra

Aug 29, 2022

Address:

114, Rajashree Business Park Nr. Sohrab Hall, 338, Tadiwala Rd, Sangamvadi, Pune, Maharashtra 411001

FIRSTCRY has sold me an expensive but low quality product BABYHUG SOFA SEAT LION SHAPE with 49% discount the product is damaged and now they are not accepting returns.

The product is of low quality and it will not last for more than a month. The product is of no use to me. Their executive PRIYANKA didn't want to listen anything and just kept on telling me memorized stuff told to them to fool customers.

FIRSTCRY in the name of MAHINDRA has purposely set the policy to no returns as they will keep the money on hold for a long time and invest it elsewhere.

I would get better quality products at lesser price in the markets, but I preferred FIRSTCRY but thinking it is online post COVID they have started cheating people.

I spend around 5000 and have taken their club membership but for 1400 they have cheated me.

I want them to take the product back and keep the money to feed themselves, at least the money will be put to some use otherwise it will be a waste.

+1 photos

Was this information helpful?

No (0)

Yes (0)

FirstCry.com customer support has been notified about the posted complaint.

Aug 30, 2022

Updated by Manish Parshuramka Order No : 11007579TZYFAB5144
Order Date:[protected]
Invoice Date :[protected]

Aug 31, 2022

Updated by Manish Parshuramka FIRSTCRY is pathetic. they accepted that it is FAULT in their product, STICHING issue, but their executive SONALI is compensating RS 50. HEIGHTS of cheating...

FIRSTCRY EMAIL

"As per our telephonic conversation, we informed you that we can provide you the compensation of Rs 50 or we can replace the above mentioned product as you have stitching issue in the product, "

The consumer forums are also hands tied with these BIG firms like MAHINDRA.. shame.. better to avoid such E-commerce sites and look for local vendors.