Firstcry.com — Incorrect product sent, return/exchange rejected by FirstCry/BrainBees Solutions Private Limited

Address:

Rajashree Busi Pk, Pl 114, Sy 338,Tadiwala Rd,Nr Sohrab Hall Pune, 411001 India

I have placed an order for a "red-color" toy train and received an "yellow-color" toy train. the image and description on the portal reflects the color of the toy train says "Red", which the FirstCry team denies and states the item listing description states it is an "Assorted" color. I have requested at least to exchange the yellow colored toy train with a red one, which did not happen.

my order ID[protected]GYE324CD8D

Client Number :[protected] /[protected]From 9 AM to 6 PM India Time)

BrainBees Solutions Private Limited, doing business as FirstCry.com

https://www.mouthshut.com/product-reviews/Firstcry-com-reviews[protected]