[Resolved]  Firstcry.com — non delivery of item

Address:	641015
Website:	www.firstcry.com

They have the worst delivery service ever. I have ordered a product from firstcry.com and it was shipped through xpressbees. My order reached my city on november 2, 2019, but it was held by delivery team for 6 days. On 7th day it was out for delivery, but the agent denied to deliver the order. Called firstcry as well as xpressbees customer support many times, but no proper resolution was given. Again on 8th november it was out for delivery by the same delivery agent and the same issue happened. The agent didn't even pick my call inspite of calling multiple times. Finally he updated as consignee was not available, without even attempting delivery. They have wasted my time and have stolen my order. My order awb:[protected] and the agent name is rakesh, his number is [protected]. I am getting only automated calls from firstcry for delivery, but no delivery happened. Calling xpressbees is totally waste of time as they don't even treating us as customers and agents speaking rudely. I want my order at the earliest.